Too many redirects

The error "ERR_TOO_MANY_REDIRECTS" (or "redirected you too many times") means the page is caught in a loop: address A sends the browser to address B, which sends it back to A, forever. It's a configuration problem, almost always fixable in a few minutes.

Rule out your browser

A stale cookie can trigger a redirect loop even after the underlying cause is fixed. Clear your cookies and try again, or test in a private/incognito window. See Clear your browser cache and cookies.

Common causes

  • Mismatched site URLs. If the WordPress Address and Site Address settings (in WP Admin under Settings → General) disagree - for example one uses www and the other doesn't, or one is http and the other https - WordPress can bounce visitors between the two endlessly. Make both settings use the exact same scheme and hostname.
  • A redirect plugin or rule. An SEO or redirect plugin with a rule that points a URL back at itself (directly or via a chain) creates a loop. Review your redirect rules, or deactivate plugins and themes to isolate the plugin.
  • A forced-HTTPS plugin fighting the site config. A plugin that forces HTTPS while the site URLs still say http can loop. With SSL active on Templ, set your site URLs to https directly rather than relying on a plugin to rewrite them.
  • A conflicting www / non-www redirect. Make sure only one place enforces the www-vs-non-www choice, so two rules aren't sending traffic back and forth.

If the loop persists after checking your site URLs and redirect rules, contact support with the URL that loops and we'll help trace where the redirect is coming from.